Patient forum Data protection Comments Contact us Betts Avenue
Medical Centre
2 Betts Avenue
Benwell
Newcastle-upon-Tyne
NE15 6TQ
Tel: 0191 274 2767
Fax: 0191 274 0244
Kenton Centre
Sherringham Avenue
Newcastle-upon-Tyne
NE3 3QJ
Tel: 0191 246 1546
Fax: 0191 246 1550
Test results
Test results can sometimes take a while to become available. Please ring after 2.00pm if you want to ask about a result. The phones are less busy at this time and a receptionist should be able to help you with your enquiry.
As a general rule most blood tests results are available within a week, X-Ray results are back in about a month (although they can take up to 6 weeks at times) and cervical smear results are posted to you directly from the Contractor Services Agency within 8 weeks.
Please be patient with the receptionists when you call; they are not medically qualified and can only pass on whether your Doctor has said the result is normal or not.
We will often ask people to arrange a telephone consultation if we feel the result needs explaining, asking you to call does not mean there is anything seriously wrong. Alternatively the Doctor may write to you about the results.
We will always
contact you as soon as we receive your results if there is any urgent
action required