What is Choose and Book?

Choose and Book is a new service that allows you to choose your hospital or clinic and book an appointment with a specialist. Choose and Book has been introduced across England and will eventually be available to all patients.
 

When you and your GP agree that you need to see a specialist, you will be able to choose from a list of hospitals or clinics. You will also be able to choose the date and time of your appointment.

Why is Choose and Book being introduced?
 

Research has shown that patients want to be more involved in making decisions and choosing their health care. Most of the patients who are offered a choice of hospital view the experience as positive and valuable. So, the NHS is changing to give you more choice and flexibility in how you are treated. Choose and Book is one of the first schemes that brings about this change, allowing you to choose the hospital where you will be seen by a specialist.

How does Choose and Book work?
 

When you and your GP agree that you need an appointment with a specialist, Choose and Book shows your GP which hospitals or clinics are available for your treatment. Your GP discusses with you the appropriate options which are available for treating your medical condition. If you know where and when you would like to be seen, you may be able to book your appointment before you leave the surgery. You will be given confirmation of the place, date and time of your appointment. You may want more time to consider your choices. If so, you can take the appointment request letter away with you and book your appointment later.

To download a patient information leaflet please click here

To find out more click here to visit the Choose & Book NHS website